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Terms and Conditions (GTC)

Also for our "fine print" applies: simple, fair and clear!

Prices / Payment

Unless otherwise agreed in writing, the current prices apply on our homepage.
Please also see our cancellation policy / cancellation fees on this page.
In each case, the prices currently published in our price lists / offers apply. You will receive an invoice, which must be paid within 14 days net, without deduction. All offered prices are subject to statutory VAT.


The content of the website of is protected by copyright. The reproduction of information or data, in particular the use of texts, parts of texts or images requires the prior consent of Dr. Ing. Heiner Guertler, Quinta de Vermil. An infringement will be answered accordingly.

Any information or data, use of the website, or any activity, toleration, or omission associated with is governed by national and international law. Place of performance and exclusive place of jurisdiction is Ponte de Lima, Portugal.

Should we discover in the network unauthorized copies of our information or data, in particular the use of our texts, parts of texts or pictures on other websites, we will immediately examine legal steps regardless of the situation, the person or company and report in serious cases.

Right of Withdrawal

This right of withdrawal for consumers is only valid for the purchase of goods or services that we offer in our own name. For all offers on our website, which are offered by third parties (advertising, presentation, test and trial offers, banners, etc.), their terms and conditions and right of withdrawal apply.

The consumer has the right to withdraw his declaration of intent to conclude the contract within two weeks. The period begins when the services are purchased with the conclusion of the contract. The revocation does not have to contain reasons and is to be explained in text form to us; Deadline is sufficient for the timely dispatch. In case of a revocation, please address it to:

Dr. Heiner Guertler
Quinta de Vermil - Ardegão
4990-535 Ponte de Lima 

Owner: Dr. Heiner Guertler
Tel.: +351 285 761 595
Fax: +351 285 761 801

Responsible for content according to § 55 Abs. 2 RStV:
Dr. Heiner Guertler (address as above)

In the case of services, the right of revocation expires if we have started to perform the service with the express consent of the consumer before the end of the revocation period. The right of revocation expires even if the consumer has arranged the execution of the service itself.

Under the law, there is no right of cancellation if we provide a service in the field of accommodation, transportation or leisure and we undertake to provide our services at a specific time or within a specified period.

Privacy: Note according to §33ff BDSG

We store, process and use your personal data to send you information in the future as well. You can always object to the use of your data by us. We respect the privacy of our visitors. Personal data will only be made available to third parties to the extent that you have requested this yourself and have activated the corresponding fields or a use in accordance with the provisions of the BDSG is permitted. We are entitled to process and use anonymous user information for statistical purposes or for our market research.

Do you have more questions?
Our friendly service hotline is happy to help: +351 258 761 595 from 9:00 am to 6:00 pm, Monday to Friday.
We will call you back as well.

Law on Alternative Dispute Resolution in Consumer Matters - Consumer Dispute Settlement Act (VSBG)

The European Union has launched its new online dispute resolution platform (OS platform or ODR platform). Under consumers can now file complaints against traders, but also traders complaints against consumers. The platform collects data on the Respondent, facts and personal information of the applicant and forwards them to a selected consumer arbitration board. The arbitration boards then have the opportunity to oversee and complete the process online via the platform.

A user guide provides first assistance in dealing with the complaint form. The OS platform is designed to be responsive, so it can also be displayed on smaller devices such as tablets or smartphones. It operates in all 23 official languages of the EU.